Privacy Policy
The Choice Alliance Group
At The Choice Alliance Group (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and other contact information you provide.
- Financial Information: If applicable, details related to services you request.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and duration of visit.
- Cookies and Tracking Data: As explained in our Cookies Policy, we use cookies to enhance user experience and analyse website traffic.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To communicate with you, including responding to inquiries and sending updates.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
- For marketing purposes, where you have given consent.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties, including:
- Service providers who assist us in operating our website or providing services.
- Regulatory authorities, where required by law.
- Other third parties with your consent.
4. How Long Do We Keep Hold of Your Information
During the course of our relationship with you, we’ll retain personal data necessary to provide services to you. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship.
We are also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally:
- Five years for investment business
- Three years for mortgage business
- Indefinitely for pension transfers and opt-outs
- Three years for insurance business
These are minimum periods during which we have a legal obligation to retain your records. We reserve the right to retain data for longer where we believe it is in our legitimate interests to do so. In any case, we will not keep your personal data for longer than six years after our relationship with you has ended.
You have the right to request deletion of your personal data. We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict the processing of your personal data.
- Withdraw consent to the processing of your personal data.
- Lodge a complaint with a supervisory authority if you believe your rights are violated.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We keep our privacy policy under regular review and we’ll update our policy on our website at https://www.thechoicealliancegroup.com This privacy policy was last updated on 22nd October 2022.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Choice Alliance Group
Email: hello@thechoicealliancegroup.com
Website: www.thechoicealliancegroup.com